How can I contact support?
Published:
In this article, you will learn how to contact our support and why we exclusively use this method.
Your direct line to support
- You can only contact us via the ticket system.
- Sending screenshots is not necessary – we can fully process your request based on your description.
Why only via the ticket system?
- Faster processing – your request goes directly to the right team.
- Full traceability – you can always see the status of your ticket.
- Efficient solutions – we have all the information consolidated in one place.
How to submit your ticket
- Log in to your everHome account.
- Open the Support / Ticket System section.
- Describe your request as precisely as possible.
- Submit your ticket – our team will take care of it.
In short:
You can only receive support through our ticket system. This ensures quick, clear, and reliable processing of your request.
